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Payment reminder email in French: 3 free templates

Chasing an invoice with a client in France, Belgium, Switzerland or Canada? These French reminders use the polite "vous" form and the softening phrases French businesses expect, with English translations.

The 3 reminder emails

1. Friendly reminder (Rappel de paiement)

Send on the due date or 1–3 days after.

Objet : Rappel de paiement – Facture n° [1042]Bonjour Madame [Martin], J'espère que vous allez bien. Je me permets de vous rappeler que la facture n° [1042], d'un montant de [450,00 €], est arrivée à échéance le [15 mars]. Si le règlement a déjà été effectué, merci de ne pas tenir compte de ce message. Vous pouvez régler facilement via ce lien : [lien de paiement] Je vous remercie par avance et vous souhaite une excellente journée. Bien cordialement, [Votre nom]
English translation
Subject: Payment reminder – Invoice no. [1042] Hello Ms [Martin], I hope you are well. Allow me to remind you that invoice no. [1042], for the amount of [€450.00], fell due on [15 March]. If payment has already been made, please disregard this message. You can pay easily via this link: [payment link] Thank you in advance, and have an excellent day. Kind regards, [Your name]

2. Firm follow-up (Deuxième relance)

Send about 7 days after the due date.

Objet : Deuxième rappel – Facture n° [1042]Bonjour Madame [Martin], Sauf erreur de ma part, je n'ai pas encore reçu le règlement de la facture n° [1042] ([450,00 €]), échue le [15 mars]. Je vous remercie de bien vouloir procéder au paiement avant le [29 mars]. Je reste à votre disposition pour toute question concernant cette facture. Lien de paiement : [lien de paiement] Bien cordialement, [Votre nom]
English translation
Subject: Second reminder – Invoice no. [1042] Hello Ms [Martin], Unless I am mistaken, I have not yet received payment for invoice no. [1042] ([€450.00]), due on [15 March]. Please kindly make the payment before [29 March]. I remain available for any questions about this invoice. Payment link: [payment link] Kind regards, [Your name]

3. Final notice (Dernier rappel)

Send about 14–21 days after the due date.

Objet : Dernier rappel – Facture n° [1042]Madame, Malgré mes précédents rappels, la facture n° [1042] d'un montant de [450,00 €] reste impayée à ce jour. Je vous prie de bien vouloir en effectuer le règlement au plus tard le [5 avril]. À défaut, je me verrai dans l'obligation d'envisager d'autres démarches, ce que je souhaiterais éviter. Je vous remercie par avance de votre retour. Veuillez agréer, Madame, l'expression de mes salutations distinguées. [Votre nom]
English translation
Subject: Final reminder – Invoice no. [1042] Madam, Despite my previous reminders, invoice no. [1042] for [€450.00] remains unpaid to date. Please kindly settle it by [5 April] at the latest. Otherwise, I will be obliged to consider further steps, which I would like to avoid. Thank you in advance for your reply. Yours faithfully, [Your name]

When to send each reminder

  1. Friendly reminder: on the due date, or 1–3 days after.
  2. Firm follow-up: about 7 days after the due date.
  3. Final notice: about 14–21 days after the due date.

If the client replies or pays at any point, stop the sequence and thank them.

Tips for French-speaking clients

  1. Use "vous" (formal you). Opening with "Bonjour Madame/Monsieur" is polite and normal in French business email.
  2. "Sauf erreur de ma part" ("unless I am mistaken") is the classic way to soften a reminder. It lets the client save face.
  3. In France, "relance" means a follow-up reminder. A "mise en demeure" is a formal legal demand, so don't use that word casually.
  4. Write amounts as 450,00 € and put a space before colons in French ("Objet :").
  5. For clients in Quebec, the same templates work. Use their local currency (CAD) and Eastern Time.

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More free templates

  1. Payment reminder email in English
  2. Payment reminder email in German
  3. Payment reminder email in Spanish

Text in [brackets] is an example. Replace it with your own details. If your contract or local law sets specific rules for late payment, follow those.